STRATEGY
The Group’s strategy places the priority on a local presence, leadership and operational excellence, with a particular focus on listening to clients’ needs – key to creating sustainable value for all our stakeholders.
LIFE TOGETHER
Ambition
Grow an attractive services platform that makes us stand out for our Individual,
Commercial, Institutional and Local Authority Clients
Strategic priorities
1. TAILOR OUR MARKET COVERAGE TO MEET OUR CLIENTS’ SPECIFIC NEEDS
Respond to a growing number of targeted client needs while constantly updating our offering to keep in step with demand
2. ONSOLIDATE AND BOOST OUR COMPETITIVE EDGE
Make Nexity the clear leader in a transformed market
3. DELIVER PROFITABLE GROWTH THROUGH OPERATIONAL EXCELLENCE
Generate additional profitability while continuing to grow
Cornerstones
1. CUSTOMER SATISFACTION
Continue rolling out digitalisation and computerisation projects to deliver increasingly agile back‑office services and more responsive and comprehensive front‑office services
2. CRS
Develop a strong, results‑focused CSR approach that sets us apart, aimed at all stakeholders
3. EMPLOYEE ENGAGEMENT
Attract, retain and develop the Group’s talent through attractive, game‑changing projects that set us apart
4. FINANCIAL PERFORMANCE
Implement new convergence and resource‑pooling initiatives, made possible by the Group’s size, to generate major savings
